Automate the manual work that's eating your operations.
GembaOps builds automation — clean rule-based workflows and AI — for manufacturers and distributors, designed on the floor by someone who's actually run one.
- Cut manual reporting hours
- Kill repetitive data entry
- Catch errors before they ship
現場 Gemba — “the place where the real work happens.” Automation, built on the floor.
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Outcomes, not software.
You don't buy automation for its own sake. You buy back hours, fewer mistakes, and throughput you can't get by hiring. That's what we measure.
Less downtime
Status, alerts, and handoffs move on their own — work doesn't stall waiting on a person to copy a number.
More throughput
The same team clears more orders, invoices, and reports because the busywork runs itself.
Lower cost
Reclaimed hours go to higher-value work instead of another headcount on the same manual task.
Fewer errors
Validation runs on every record, so the typo that becomes a wrong shipment gets caught up front.
AI is the sharpest tool in the kit — not the whole kit.
Half of what slows a floor down doesn't need AI at all; it needs clean, reliable logic. We pick the right tool for the job, and tell you which one it is.
AI Workflows
For the messy stuff — reading invoices and PDFs, classifying email, drafting replies, summarizing reports. Where judgment used to be required, AI does the first pass.
Explore AI workflowsClean Logic Workflows
For the predictable stuff — Power Automate, Power BI, and the Microsoft 365 stack moving data, triggering approvals, and building the dashboards your team refreshes by hand today.
Explore clean logic workflowsBuilt on tools you already own.
No rip-and-replace. We build on the Microsoft Power Platform and the integrations you already pay for — and bring in modern AI only where it earns its place.
Microsoft 365Power AutomatePower AppsPower BIPower Query · MSharePointMakeZapiern8nModern AI models
Four ways to get the floor running itself.
Start small and low-risk. Scale into a full build or ongoing advisory when the ROI is obvious.
AI Readiness Audit
A fixed-scope review of your operation to find the 3 highest-ROI automation opportunities. Fast, low-risk — the best place to start.
Process Automation Build
I design and build the automation end-to-end. You get a working system plus documentation your team can run.
Team Training & Workshops
Get your ops team fluent in automation for their workflows — practical and floor-specific, not generic ChatGPT 101.
Fractional AI Advisor
Ongoing monthly advisory to keep automating as you grow — a steady hand on the roadmap without a full-time hire.
What is that manual task actually costing you?
A simple rule from a mentor: take the salary, divide by 2,000 to get an hourly cost, and price the task. If you can automate it for a quarter of what it costs you every year, that's a 4× return — you do it.
every year, in loaded labor.
Enter your numbers to see the return.
Estimates only — for a real number we measure your actual workflow during the free audit.
No black boxes. You see the workflow before anything gets automated.
Discovery
I go to the gemba — map how the work actually flows today and find where the hours and errors leak.
Design
We agree on the target: what stays human, what gets automated, and the measurable result we're after.
Deploy
I build it, document it, and prove the before/after in real numbers — then hand you a system that runs.
Run a local service business instead?
Missed calls, no-shows, slow quotes, unpaid invoices — money leaks out of a service business eight different ways, and we build the systems that stop every one of them.
HVAC & tradesDental & med-spasLaw & accountingAuto shopsSalonsContractors+ 60 more
Find your leak — see IndustriesWatch a workflow run.
This is what "automated" actually looks like — work moving on its own, and a human pulled in only where judgment is needed. Pick a scenario.
Simplified for the screen — real builds run inside the Microsoft 365 / ERP stack you already own. See how a real build works →
Frank Papaleo
Founder — GembaOps
- BackgroundYears running production operations — the floor, not a slide deck
- ApproachGo to the gemba: watch the real work before touching a workflow
- Builds withMicrosoft Power Platform, clean logic, and modern AI where it earns its place
- TeamJust me — you work with the person who builds it, start to finish
- ProofBefore/after numbers on every build, documented so your team can run it
Long Island, NYServing the USIn person & remote
An ops person who learned AI — not a tech person who learned to talk to clients.
I've been the person the shift report got dumped on. I've chased the mis-keyed order, rebuilt the spreadsheet at 6 AM, and coordinated production the manual way — then learned to build with AI. GembaOps exists because the best automation ideas were standing on the floor the whole time.
Where is your week actually going?
Four questions, no email required. You get the automation candidate I'd look at first — and what killing it would take.
Fair questions, straight answers.
Find your three biggest time-wasters — free.
Book a 20-minute ops audit. We'll walk through where your team is losing hours, and I'll tell you what's worth automating first. No pitch, no obligation — and early clients get founder pricing and become the first named before/after results.
Book your free ops audit Prefer email? frank@gembaops.com